Frequently asked questions

What all do you sell?

We are bringing in our farm produce that’s organically grown and also traditional, native, healthy and unique tasting sweets and snacks.

Do you offer Cash on Delivery?

No

Where are the products prepared?

The products are prepared at our Bangalore kitchen with the ingredients from our farms in Vijayawada.

What about Refunds?

Refunds are subjected to conditions and would differ on a case to case basis. Like, when the order is inordinately delayed to be delivered say more than a week or when the products ordered are not available or have gone out of stock.

Can I track my order?

Yes. You can track your order.

Do you deliver outside India?

Yes we do but only the nonperishable items. 

Are only native snacks and sweets dealt with?

No. We have range of baked goodies, dessert jars, healthy meals and breakfast and vegan products too which have are curated by our founder Athula Gutta.

How is the packing done for my order?

Packing is one of our major priorities. We take all steps to have your products delivered in an eco-friendly packing and hygienic condition without any damage. 

When will my order be delivered?

Estimated delivery are given against each products. While sincere efforts are being made to deliver the products within the given time frame factors like, availability, festive seasons, courier delays are bound to happen. These factors are constantly monitored to keep any inordinate delays under control.

What guarantees freshness for the products ordered?

ANO strives to deliver the products that are fresh and the products are prepared in the kitchen after the order is been placed as we don’t stock the products.

Can I place bulk orders?

Yes. You can place bulk orders for any products that are available. You can place your bulk orders by dropping us a mail.

If you want more information about Gift Cards Contact us